The Smooshery FAQ
Everything worth knowing before you squish.
The collection
What designs are available?
Twelve Halloween designs: Sunset Bats, Wicked Green, Bat Signal, Boneyard Gold, Witching Hour, Crooked Tree, Grinning Jack, Haunted House, Plum Spooky, Cobweb Corner, Cotton Ghost and Dusk Pumpkin. You can see all twelve on the home page.
Can I choose my design?
No — and that’s deliberate. Every pack is pulled assorted. Your designs are assigned when you check out, and you’ll see exactly which ones you got on your confirmation page.
Can I receive duplicates?
Yes. Each squishy is drawn on its own, so a duplicate is possible in a larger pack. The full case gives you the widest spread.
Will the Halloween designs return?
The Halloween designs are a seasonal run. When they’re gone the next run will be a different design entirely, so the ones here won’t come back in this form.
The squishies
How big are they?
5.5 inches long — about the size of a real stick of butter, which is the whole joke.
What are they made from?
Slow-rising polyurethane foam.
How slow-rising are they?
Press one and it takes a few seconds to puff back to shape.
Are they edible?
No. Despite the appearance, this is not food and not edible. Do not bite, cut, chew or ingest. Seek medical advice if any part is swallowed.
Orders
When will my order ship?
Packed and posted the next business day by USPS Ground Advantage, then 3-5 business days in transit. Everything leaves from New Caney, TX.
Do I get tracking?
Yes. You’ll get a tracking number by email as soon as the label is printed.
How much is shipping?
Free on any order with a multi-pack in it — the postage is already in the price. A single on its own is a flat $4.99. We currently ship to the United States only.
Will it arrive before Halloween?
Every order ships the next business day and USPS takes 2–5 days, so most orders placed this week will make it. We can’t promise it, though: once a parcel is handed over, timing is down to USPS.
Returns
Can I return an unopened pack?
Yes — within 30 days of delivery, for a full refund of the item price. Email us first for the return address. Return postage is on you unless the item arrived damaged or we sent the wrong thing.
What if my item arrives damaged?
Send a photo within 7 days of delivery and we’ll email you a return address. Post it back and we’ll replace it or refund you in full, including shipping — return postage on us.
Can I return an opened pack?
No. Once a wrapper is opened the squishy can’t be resold, so opened packs are final sale.
Will mine look exactly like the photos?
Close, but not pixel-perfect. These are imported, factory-sealed products, so print may sit slightly off-centre and colour may shift a little between production runs. That isn’t a fault. Anything genuinely damaged or wrong is covered.
Safety
What age are they intended for?
This is a novelty stress squishy intended for ages 14 and over. It is not a children’s toy and is not marketed to children.
Are they safe for children?
Choking hazard — contains small parts. Keep away from young children and pets.
Anything else I should know?
Made of slow-rising polyurethane foam. Keep away from open flame and direct heat. Colours and designs may vary slightly from photographs.
Still stuck? Send us a message.